IDC report: Profitability and OSS Support: A Return on Investment Analysis of IBM Tivoli Netcool
IDC studied 14 mobile and fixed-line service providers that implemented Tivoli® Netcool® and found that IBM Tivoli Netcool can help in big ways. It reduces costs by improving operational efficiencies and still allows you to deliver a high-quality customer experience. The net? Cost savings plus happy customers. Perhaps that's why IBM now works with over 1,000 communications service companies in 45 countries — including all 20 of the top 20 providers. Tivoli Netcool. Get the IBM IDC white paper.
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