Improving outcomes has long been the focus of education reform efforts in the U.S., with strict emphasis on improving test scores, graduation rates, teacher quality, and low performing schools. However, the American Productivity & Quality Center (APQC) reveals that an ‘outcomes-only’ focus has created a fundamental weakness in public education. The paper explores the problem and how it is being solved through an innovative pilot program called North Star that is achieving remarkable results in leading schools across the U.S. |